
TravelEze strives to make its Kiosk software products easy to use. Our City
Lights Kiosk management software makes setting up new locations, managing
Push-to-Call and Ad Banner clients, accessing demographic and account information
as easy as logging on to your secure license account and selecting the option
you desire. Help
link tutorials on every function page, direct access 800.676.1386 to knowledgeable
tech support personnel weekdays (excluding holidays) 8:30 5:00
PST, and 24 / 7 / 365 email access assures your questions will be answered
in a fast efficient manner.
All upgrades on TravelEze Kiosk software are included in the license fees,
and are automatically implemented in the Kiosk program as they become
available.
The
TravelEze Kiosk mapping software is provided by MapQuest and is included
in the Kiosk software program at no additional cost. Traveleze has no
control over MapQuest, its content, or that of the linked sites
under the control of MapQuest, including without limitation, any link
contained in a linked site or any changes or updates to a linked site.
Remote
Kiosk Monitoring:
Each Kiosk is monitored at least once each 24 hours with our Platinum
Monitoring Package. Updates and software fixes are automatically installed
assuring kiosk reliability and 99.99% up-time.
Pre-site Inspection
and Installation is available at additional cost to assure a properly
setup and fully functioning Kiosk.
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